LINCOLNSHIRE, Ill.–(BUSINESS WIRE)–Zebra
Technologies Corporation (NASDAQ: ZBRA), a global leader in
providing solutions and services that give enterprises real-time
visibility into their operations, and Emkat Solutions, Inc., a Zebra PartnerConnect
partner, today announced that Dominium, one of the nation’s largest
affordable housing development and management companies, selected
Zebra’s Android-based TC55
touch mobile computers to replace its manual task operations. The
innovative solution helped Dominium cut administrative work order time
in half; while also streamlining communications between staff and
reducing work order processing and apartment inspection times –
generating more than $525,000 in annual efficiency gains. Ultimately,
the solution enabled Dominium to better serve residents.
By running the Yardi Inspection Mobile™ application on the TC55 mobile
computer, Dominium has transformed a time-consuming residential
inspection process into a productive one that allows remote office
staff to assist and make assessments in real-time – saving an average
of 22 minutes per inspection.
Dominium also used the TC55 to replace a manual, paper-based ticketing
process with an automated real-time work-order management system that
has reduced errors and improved technicians’ response times.
With the TC55, Dominium’s field technicians can now receive real-time
service requests and triage service calls – improving worker
productivity and streamlining workflows.
In addition, the TC55 helps field technicians troubleshoot maintenance
problems, order parts and communicate directly with residents via
leading to improved resident relationships.
DNA™ suite of applications, application development tools
and utilities enabled Dominium to maximize the return on investment of
its mobile deployment without sacrificing critical data functionality
Jim Mitchell, Director of Maintenance & Purchasing, Dominium
“Dominium’s growth plan calls for us to double in size by 2025, fueling
the need to eliminate paper-based processes for more efficient
automation and efficiency. Zebra’s TC55 has generated valuable business
intelligence for us, improved communications and provided visibility
that helps us make more informed business decisions and improve the
experience of our residents.”
Brad Kieley, CEO, EmKat Solutions, Inc.
“EmKat provided Dominium with an innovative mobile computing solution
that features a centralized remote…